unkept
For renters in England

Your landlord had 30 days to protect your deposit. Did they?

Upload your tenancy agreement and our team will check it for free. If your deposit wasn't protected, or you never got the paperwork, a court must award you 1 to 3 times it.

Free to check

Upload your tenancy agreement

  1. 1Search your emails for "tenancy agreement"
  2. 2Upload the PDF, or a photo of each page
  3. 3We check it and tell you if there's a potential claim

Unkept is a claims introducer, not a law firm. If you go ahead, your case is handled by an independent law firm regulated by the Solicitors Regulation Authority. No win, no fee.

30 daysfor your landlord to protect your deposit in DPS, mydeposits or TDS and send you the details.
1x-3xyour deposit, which a court must award if they didn't. Housing Act 2004, section 214.
6 yearsto bring a claim. Moved out already? You can still check.
What the law says it's worth

See what you could be owed.

The figure comes straight from the law, not from us. A court picks a number between 1 and 3 times the deposit, often based on how much the landlord should have known. The solicitor's fee comes out of it if you win.

£1,500
At least£1,500
Up to£4,500

Only if a court finds your deposit wasn't protected in time or you weren't given the required information. Before the solicitor's success fee, which they set out in writing before you sign. Plus any of your deposit you haven't had back.

Upload it once. We do the rest.

01

Upload your tenancy agreement

It's usually a PDF in your emails: search for "tenancy agreement". Photos of each page work too.

02

Our team checks it

We check DPS, mydeposits and TDS and the paperwork you were given, then let you know if there's a potential claim.

03

A regulated solicitor takes it on

If it looks like a claim, we pass it to an SRA-regulated firm. They explain their fee in writing before you sign anything.

04

Lose, and you pay nothing

The solicitor writes to the landlord. If you win, you get the award minus their fee.

You may have a claim if

You rent, or rented, privately in England
You paid a deposit
The tenancy started or was renewed in the last 6 years
You can't remember getting a deposit certificate, or it came late

Rented straight from the landlord rather than through an agent? Those are the tenancies where it goes wrong most.

Still living there?

No-fault evictions ended in England on 1 May 2026.

Landlords can no longer use section 21 to end a tenancy without a reason. And a landlord who hasn't protected a deposit can't get a possession order until they put it right.

Questions

Will my landlord find out?

Checking is private. If you decide to claim, the solicitor writes to your landlord or their agent, so at that point they'll know.

What do I need?

Just your tenancy agreement. Search your emails for "tenancy agreement" or the name of your letting agent; it's usually a PDF. A photo of each page is fine. A bank statement showing the deposit payment helps but isn't essential.

I can't find my tenancy agreement

That's fine. Answer five quick questions instead and we'll take it from there. Your landlord or agent also has to give you a copy if you ask.

Does it cost anything?

Checking is free. If you claim, the law firm works on a no win, no fee basis and takes a success fee from what you're awarded. They set out the fee, and any cost of cancelling after the 14-day cooling-off period, in writing before you sign.

How long does it take?

It depends on the landlord. Many cases settle once the solicitor writes to them; others need a short court hearing.

I rented through a letting agent. Is it still worth checking?

Yes, but it's less likely. Agents usually protect deposits. Claims more often come from the paperwork: the information you must be given within 30 days.

Does this cover Wales or Scotland?

Not yet. Unkept is for tenancies in England only.

Upload it. We'll check it free. Could be worth 3x your deposit.